MCLE 5.7.2024
Breaking Down Barriers: 5 Strategies for Fostering Communication amidst Generational Differences and Implicit Bias
via Zoom
Coleen Gose will be discussing how our generationally diverse workplaces affect how we communicate, problem-solve, and interact with one another. In this talk, she will take us through these generations and address their individual and distinct characteristics in relation to communication within the workplace.
The 4 generations present in today’s workplaces are the Baby Boomers (born 1946-1964), Gen X (born 1965-1980), Millennials (born 1981-1996), and Gen Z (born 1997-2012).
In combination with this, Coleen will explore how implicit biases affect the way we interact with those around us. Implicit biases are stereotypes we subconsciously/unknowingly project onto others. To connect these elements, Coleen will discuss her self-crafted 5-point framework, HEART, that helps to facilitate effective communication and conflict resolution between the generational lines in the workplace
One (1) MCLE credit for One Elimination of Bias (1) Hour of Attendance
